Services

IT projects are a complex set of processes, that can make a huge impact on a telecom business. This is why service providers need a partner, who will not only deliver a solution itself, but will take responsibility for the whole process – from analyzing and defining precise business needs, through the translation of those needs to IT modifications and additional needed modules, up to rolling out the project and providing high level post-sales services.

Comarch complements its offer of proprietary, pre-integrated software packages with a broad range of services in order to propose a fully end-to-end portfolio for communication service providers. This enables us to take full responsibility for achieving your business and technological goals in the project.

• retention cost optimization – we listen to understand your business goals, IT environment architecture and governance policies
• decreasing time to market – thanks to accurate configuration of BSS and OSS frameworks, a fully documented and maintained model of networks, products, offerings and processes, as well as interfaces
• securing business process continuance and solution improvement in mid- and long-term perspective

• End-to-end solution delivery
  o requirement analysis and solution design
  o implementation and integration
  o maintenance, change management and guaranteed support
  o training and best practice exchange
• R&D and BSS/OSS operations outsourcing
• BSS/OSS managed transformations
• Mobilizing businesses
• Business process consulting / compliance with industry regulations
• Data center services supporting service innovation and rollout
• Broad competences in information flow management – automated management of electronic and paper documents going beyond traditional DMS systems (scanning, automated indexing, electronic archive); this includes outsourcing services in the fields of digitalization of paper archives (archival documentation) as well as complete processing of current documentation
• Outsourcing

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